Valnella Odontologia
According to our open methodology, this clinic scored 56.2/100 for transparency, reputation, service accessibility, and digital visibility.
Overall rank: #12 of 13 ranked clinics · Last checked: 25 September 2026
56.2/100
Positions by Rating Profile
- Overall Transparency & Trust#1256.2/100
- Best for Expats#1352.8/100
- Best for Dental Implants#1249.5/100
- Best for Emergency Dental Carenot ranked
- Best Price Transparency#1238.7/100
- Best English-speaking Clinicsnot ranked
- Best for Families / Childrennot ranked
- Sleep Dentistry (GA / deep sedation)not ranked
General Anaesthesia & Deep Sedation
Whether the clinic documents treatment under general anaesthesia or deep / twilight sedation — "sleep dentistry", where the patient is asleep and unaware (does not feel, see, or hear the procedure). Ordinary conscious sedation, where the patient stays awake and responsive, does not count here. This is informational and does not affect the transparency score.
- ? General anaesthesia / deep sedation (sleep dentistry) — Not verified No sedation or general anaesthesia information found on clinic site or in search of it.
Summary
Dental clinic with units in Vila Mariana and Moema offering preventive care, cleaning, orthodontics, whitening, veneers, implants, oral surgery and dental radiology.
Site describes itself with superlative marketing language.
Strengths
- Information Transparency: 18 of 20 points.
- Reputation & Reviews: 17 of 20 points.
Weaknesses
- Price Transparency: 0 of 15 verifiable points (missing: prices or price ranges published; cleaning price listed; filling price listed; crown price listed; implant price listed; consultation price listed; x-ray / imaging price listed)
- AI & Search Visibility: 4 of 10 verifiable points (missing: mentioned for: best dentist São Paulo; mentioned for: English speaking dentist São Paulo; mentioned for: dental implants São Paulo; mentioned for: emergency dentist São Paulo; mentioned for: São Paulo dental clinic for expats)
Score Breakdown
Every criterion below is scored from public sources. ✓ verified yes · ✗ verified no / not found · ◐ partial · ? unverified (scores 0, not a negative finding).
Information Transparency
18 / 20
Whether basic facts about the clinic - its team, premises, services, and location - are publicly verifiable.
| ✓ | Has a working website [s1] | 4/4 |
| ✓ | Dentist names listed Corrected: the site names its responsible dentist, Dr. Felipe Gasques (CROSP 116.626) [valnella-odontologia-deepen] | 3/3 |
| ✓ | Dentist specializations listed [s1] | 2/2 |
| ✓ | Real clinic photos Homepage photo shows a dentist in the practice's own office [s1] | 2/2 |
| ✓ | Service list published [s1] | 3/3 |
| ✓ | Clear contact details [s1] | 2/2 |
| ✗ | English website version [s1] | 0/2 |
| ✓ | Address and map published [s1] | 2/2 |
Price Transparency
0 / 15
Whether patients can estimate costs before visiting. Published price ranges count; exact prices are not required.
Reputation & Reviews
17 / 20
Public review signals. The Google rating is adjusted with a Bayesian prior (rating 4.0, weight 25) so a 5.0 from a handful of reviews does not outrank a 4.8 from hundreds.
| ✓ | Google rating (Bayesian-adjusted) as of 2026-08-25 [valnella-odontologia-refresh] | 6/6 |
| ✓ | Google review volume as of 2026-09-25 [valnella-odontologia-deepen-7] | 3/3 |
| ✓ | Review recency [valnella-odontologia-refresh] | 3/3 |
| ✓ | Clinic responds to reviews Owner replies to critical reviews [valnella-odontologia-deepen-8] | 2/2 |
| ✗ | No recurring complaints Independent reviews describe last-minute rescheduling with no follow-up [valnella-odontologia-deepen-2] | 0/2 |
| ✓ | No suspicious review patterns Histogram and reviewer accounts show no manipulation signs [valnella-odontologia-deepen-9] | 2/2 |
| ✓ | Active Facebook presence Site links its Facebook page [valnella-odontologia-deepen-10] | 1/1 |
| ✗ | TripAdvisor presence Not listed on TripAdvisor; no TripAdvisor link on the clinic's site [valnella-odontologia-deepen-3] [valnella-odontologia-deepen-11] | 0/0.5 |
| ✗ | Other review platforms No profile found on WhatClinic, Doctoralia, Dentistas.net.br, Dental Departures, Bookimed or Trustpilot (checked 2026-10-01). [valnella-odontologia-deepen-12] [valnella-odontologia-deepen-4] [valnella-odontologia-platforms] [valnella-odontologia-platforms-2] [valnella-odontologia-platforms-3] [valnella-odontologia-platforms-4] [valnella-odontologia-platforms-5] | 0/0.5 |
Medical Infrastructure
8 / 15
The range of publicly documented equipment and services. This measures documented availability, not clinical quality.
| ✓ | On-site X-ray Dental radiology (Radiologia Odontológica) offered. [s1] | 2/2 |
| ? | CBCT (3D imaging) | 0/2 |
| ✓ | Implantology [s1] | 2/2 |
| ✓ | Orthodontics Aligners/Invisalign. [s1] | 2/2 |
| ✓ | Oral surgery Wisdom tooth extraction. [s1] | 2/2 |
| ? | Pediatric dentistry | 0/1.5 |
| ✗ | Emergency care No urgent or same-day wording found [valnella-odontologia-deepen-6] | 0/1.5 |
| ? | Works with international patients | 0/2 |
Communication & Service
4.5 / 10
How easy it is to contact the clinic, get answers, and book - especially for international patients.
| ✓ | WhatsApp / LINE available [s1] | 2/2 |
| ? | Response speed | 0/1.5 |
| ? | English spoken | 0/2.5 |
| ✓ | Pre-visit consultation possible Evaluation appointment for personalized quote. [s1] | 1.5/1.5 |
| ✓ | Clear service explanations [s1] | 1/1 |
| ✗ | Convenient opening hours GBP hours close at 18:00 on weekdays only, no weekend hours [valnella-odontologia-deepen-13] | 0/1.5 |
AI & Search Visibility
4 / 10
Whether the clinic is discoverable when patients search - including via AI assistants. Checked with fixed queries: "best dentist São Paulo", "English speaking dentist São Paulo", "dental implants São Paulo", "emergency dentist São Paulo", "São Paulo dental clinic for expats".
| ✗ | Mentioned for: best dentist São Paulo Not in an AI Overview, the local results or the first page of web results for "best dentist São Paulo" on 2026-10-08. [valnella-odontologia-deepen-5] | 0/1 |
| ✗ | Mentioned for: English speaking dentist São Paulo Not in an AI Overview, the local results or the first page of web results for "English speaking dentist São Paulo" on 2026-10-08. [valnella-odontologia-deepen-5] | 0/1 |
| ✗ | Mentioned for: dental implants São Paulo Not in an AI Overview, the local results or the first page of web results for "dental implants São Paulo" on 2026-10-08. [valnella-odontologia-deepen-5] | 0/1 |
| ✗ | Mentioned for: emergency dentist São Paulo [sq4] | 0/1 |
| ✗ | Mentioned for: São Paulo dental clinic for expats Not in an AI Overview, the local results or the first page of web results for "São Paulo dental clinic for expats" on 2026-10-08. [valnella-odontologia-deepen-5] | 0/1 |
| ✓ | Structured data on website Dentist/MedicalBusiness schema on the homepage [valnella-odontologia-deepen-14] | 1.5/1.5 |
| ◐ | Google indexing quality [sq1] | 1/2 |
| ✓ | Dedicated service pages [s1] | 1.5/1.5 |
Licensing & Credentials
Whether the clinic publishes its operating licence and the dentists working there together with their professional licence numbers. A verified “not published” is recorded as a red flag; data we have not checked yet is shown as unverified and carries no penalty.
Clinic operating licence: CROSP-CL 20.602 (Clinic-level CROSP (CL) registration published on the site.) [s1]
Dentists & professional licences
No published dentist roster is recorded for this clinic yet — unverified, no penalty.
Red Flags
- low Aggressive marketing practices (-1 pts) — Self-describes as 'Melhor clínica Odontológica de São Paulo' (prominent dental clinic). [s1]
Red-flag penalty applied: -1 points (capped at -20).
Data We Could Not Verify
- Medical Infrastructure: CBCT (3D imaging)
- Medical Infrastructure: Pediatric dentistry
- Medical Infrastructure: Works with international patients
- Communication & Service: Response speed
- Communication & Service: English spoken
Unverified items score 0 points but are not treated as negative findings. If you can document any of them, please send a correction.
Contact Information
| Website | https://valnellaodontologia.com.br/ |
|---|---|
| Phone | +55 11 2638-4113 |
| +55 11 91860-9099 | |
| Address | R. Afonso Celso, 1001, Vila Mariana, São Paulo - SP, 04119-060 |
Contact details are provided for identification only and may change; verify with the clinic directly.
Sources
| ID | Source | What it supports | Accessed |
|---|---|---|---|
| s1 | https://valnellaodontologia.com.br/ | Homepage photo shows a dentist portrait at a desk in the practice's office, with branded orthodontic material and dental models visible on the shelves | 2026-09-25 |
| sq1 | search:best dentist São Paulo | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq2 | search:English speaking dentist São Paulo | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq3 | search:dental implants São Paulo | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq4 | search:emergency dentist São Paulo | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| sq5 | search:São Paulo dental clinic for expats | AI/search visibility scout 2026-07-12 | 2026-07-12 |
| valnella-odontologia-refresh | https://www.google.com/maps/place/Valnella+Odontologia/@-23.600353,… | most recent review shown as "3 months ago" on 2026-08-25 (~May 2026) | 2026-08-25 |
| valnella-odontologia-deepen | https://valnellaodontologia.com.br/about-us | About page (and footer of every page) read 2026-09-25: "Dados Técnicos RT: Dr. Felipe Gasques CROSP: 116.626 CROSP-CL: 20.602" | 2026-09-25 |
| valnella-odontologia-deepen-2 | https://www.google.com/maps?cid=4217060400062876306&hl=en | Tiago Morais (2026-08-15): "Mudaram o horario...24h antes...nao tinha ninguem para atender o interfone"; Tatiana Souza (2025-05-30): rescheduled repeatedly with no response, "descaso total com o paciente" | 2026-09-25 |
| valnella-odontologia-deepen-3 | https://www.tripadvisor.com/TypeAheadJson?action=API&query=Valnella… | TripAdvisor's own search for "Valnella Odontologia" returned 8 results, all unrelated (a clinic in Medellín, Colombia, and others) | 2026-09-25 |
| valnella-odontologia-deepen-4 | https://www.whatclinic.com/dentists/brazil/sao-paulo | WhatClinic: its São Paulo dentist listing (3 pages, 34 clinics shown), checked against its profile sitemaps (41 dentist profiles in São Paulo; the 8 not shown in the listing opened one by one) and the profile addresses built from the clinic's name (not found), have no profile for Valnella Odontologia and none at Rua Afonso Celso 1001 (checked 2026-10-01) | 2026-10-01 |
| valnella-odontologia-deepen-6 | https://valnellaodontologia.com.br/services | No same-day or urgent-care wording found across the services index and the oral-surgery service page | 2026-09-25 |
| valnella-odontologia-deepen-7 | https://www.google.com/maps?cid=4217060400062876306&hl=en | Google listing 2026-09-25: 4.8 from 512 reviews; histogram 5★ 482 / 4★ 6 / 3★ 3 / 2★ 1 / 1★ 20 | 2026-09-25 |
| valnella-odontologia-deepen-8 | https://www.google.com/maps?cid=4217060400062876306&hl=en | Owner replied to several 1-star reviews, e.g. reply dated 2025-06-11 to Tatiana Souza explaining a scheduling failure | 2026-09-25 |
| valnella-odontologia-deepen-9 | https://www.google.com/maps?cid=4217060400062876306&hl=en | Histogram spans all star levels (482/6/3/1/20 of 512); low-rated reviews are from Local Guide accounts with 130+ prior reviews; dates spread 2024-2026 | 2026-09-25 |
| valnella-odontologia-deepen-10 | https://valnellaodontologia.com.br/ | Site links https://www.facebook.com/clinica.valnella | 2026-09-25 |
| valnella-odontologia-deepen-11 | https://valnellaodontologia.com.br/ | No TripAdvisor link found across the clinic's site | 2026-09-25 |
| valnella-odontologia-deepen-12 | https://valnellaodontologia.com.br/ | No link to WhatClinic or another review platform found on the clinic's site | 2026-09-25 |
| valnella-odontologia-deepen-13 | https://www.google.com/maps?cid=4217060400062876306&hl=en | Google Business Profile hours: Mon-Thu 09:00-18:00 only, closed Fri/Sat/Sun; no weekday closes at 19:00 or later and no weekend hours | 2026-09-25 |
| valnella-odontologia-deepen-14 | https://valnellaodontologia.com.br/ | Homepage JSON-LD includes Dentist and MedicalBusiness entity types with address, geo-coordinates and opening hours | 2026-09-25 |
| valnella-odontologia-platforms | https://www.doctoralia.com.br/sitemap.xml | Doctoralia Brazil: its list of clinic pages (90,849 facilities) has no page for Valnella Odontologia (checked 2026-10-01) | 2026-10-01 |
| valnella-odontologia-platforms-2 | https://www.dentistas.net.br/cidade/dentista-em-sao-paulo | Dentistas.net.br: its São Paulo listing (235 pages, 4,850 entries, every page read) has no entry under the clinic's name or its dentists' names (checked 2026-10-01) | 2026-10-01 |
| valnella-odontologia-platforms-3 | https://www.dentaldepartures.com/ | Dental Departures: its clinic search lists a single clinic in Brazil, Odontoliuzzi in São Paulo, not this one (checked 2026-10-01) | 2026-10-01 |
| valnella-odontologia-platforms-4 | https://bookimed.com/clinics/country=brazil/ | Bookimed: its Brazil ranking lists 35 verified options, and none of the 2,127 clinic pages in its clinic sitemap carries this clinic's name (checked 2026-10-01) | 2026-10-01 |
| valnella-odontologia-platforms-5 | https://www.trustpilot.com/review/valnellaodontologia.com.br | Trustpilot: no company page for valnellaodontologia.com.br (checked 2026-10-01) | 2026-10-01 |
| valnella-odontologia-deepen-5 | search:best dentist São Paulo / English speaking dentist São Paulo / dental implants São Paulo / São Paulo dental clinic for expats | Four of the five canonical São Paulo queries on 2026-10-08 (google.com, English, Brazil, non-personalised, read shortly after midnight local time; the AI Overview where one was shown, the three local results and the first page of web results were read). The fifth, "emergency dentist São Paulo", showed three round-the-clock practices and no clinic of this directory, as it did on 2026-09-23. | 2026-10-08 |
Change History
| Date | Change |
|---|---|
| 2026-10-08 | Visibility re-checked on 2026-10-08 with the canonical São Paulo queries, read once for every clinic of the list; AI Overviews, local results and the first page of web results all counted. The clinic appears in 0 of the four read; the query for an emergency dentist showed only round-the-clock practices, and its reading of 2026-09-23 is kept. |
| 2026-09-25 | Re-read on 2026-09-25: the clinic's website (services index and service pages, about page, blog) and its Google listing. Corrected: the website names its responsible dentist, Dr. Felipe Gasques, with his CROSP license number. Recorded: a real photo of a dentist in the practice's own office; structured business data on the homepage; a linked Facebook page; no emergency wording; opening hours that do not meet the convenient-hours bar; not listed on TripAdvisor, Doctoralia or WhatClinic; owner replies to critical reviews; independent reviews about last-minute rescheduling. A blog article's general cost-guide figures for teeth whitening were not counted as the clinic's own published price. Still unverified: English-speaking staff, work with international patients, on-site CBCT, pediatric care. |
| 2026-08-25 | Re-verification 2026-08-25: confirmed website, address, phone, and rating (4.8) unchanged; Google review count increased from 464 to 514; recorded place coordinates and confirmed operating status (open). Note: the Google Maps listing at this address currently surfaces website drfelipegasques.com and phone +55 11 5084-6395, which differ from the clinic's own site/phone (valnellaodontologia.com.br, +55 11 2638-4113) that we independently fetched and confirmed live today — flagging for review, not applied as a correction. |
| 2026-07-12 | Initial data collection. |
A question or a correction?
Have a question, a suggestion, or a correction to this page? Get in touch — we read every message. Verified data corrections are reviewed against sources and applied with a public change-history entry.